Guest Relations / Admin Staff

Are you a warm, organized, and hospitality-driven professional looking to make your mark in one of Bali's most vibrant destinations? A premium property in Seminyak is seeking a dedicated Guest Relations / Admin Staff to join our high-performing team. In this hybrid role, you will be the first point of contact for our guests, ensuring their stay is seamless and memorable. From managing check-ins and check-outs to handling guest inquiries and resolving issues, your day will be dynamic and rewarding. This is an excellent opportunity to grow within a company that values its employees and offers competitive benefits and career development.

At Private Advertiser, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. Located in the heart of Seminyak, our property is a popular choice for travelers seeking luxury and comfort. With a strong focus on guest satisfaction, we are committed to providing a warm and welcoming environment. Join us and be part of a team that truly cares about its guests and employees.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs efficiently using our property management system (PMS).
• Handle guest inquiries and provide information about local attractions, dining, and activities.
• Resolve guest complaints and issues promptly to ensure a positive experience.
• Assist with housekeeping and maintenance requests to maintain high standards.
• Coordinate with the front office and other departments to ensure smooth operations.
• Maintain accurate and up-to-date guest records and documents.
• Assist with event planning and coordination for special occasions.
• Perform administrative tasks such as data entry, filing, and record-keeping.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a guest relations or administrative role in the hospitality industry.
• Excellent communication and interpersonal skills with a warm and professional demeanor.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Proficiency in English, both written and spoken.
• Familiarity with property management systems (PMS) and other relevant software.
• Ability to work in a fast-paced environment and handle multiple responsibilities.
• Flexible and adaptable to changing priorities and situations.
• Valid driver's license and access to a reliable vehicle.

🛠️ Keahlian

Lowongan Terkait